Privacy Policy
Updated 01/01/2023
This Privacy Policy explains how Leading Edge Medical Diagnostic PC ("Leading Edge," "we," "us," or "our") collects, uses, shares, and protects information when you visit or use our website, leadingedgepc.com (the "Site"), or contact us through the Site or by phone, mail, email, or other means. By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
This Privacy Policy is intended to be easy to read and understand. However, it is not intended to replace any HIPAA Notice of Privacy Practices that may apply to you as a patient of Leading Edge in connection with your medical care. Where there is a conflict between this Privacy Policy and our HIPAA Notice of Privacy Practices, the HIPAA notice will control for Protected Health Information ("PHI").
1. Information We Collect
We may collect information from you in three main ways: (1) information you provide directly, (2) information we collect automatically, and (3) information we receive from third parties.
1.1 Information You Provide to Us
We may collect information that you choose to provide when you use the Site, including:
- Contact information such as your name, phone number, email address, mailing address, and preferred contact method.
- Appointment information such as preferred dates and times, referring physician, requested exam type, and other scheduling details.
- Health-related information that you voluntarily share in order to request or discuss non-urgent appointments or tests. This may include information that qualifies as Protected Health Information ("PHI") under applicable law.
- Other information you submit through contact forms, email, phone calls, text messages, or other communication channels.
1.2 Information Collected Automatically
When you use the Site, we may automatically collect certain technical information, such as:
- IP address, browser type, device type, and operating system;
- Pages you visit, the date and time of your visit, and how you move through the Site;
- Referring URLs and approximate location information (such as city and state).
We may collect this information using cookies, log files, pixels, and similar technologies.
1.3 Information From Third Parties
We may receive information about you from third-party services, such as:
- Referring physicians or healthcare providers;
- Scheduling or patient portal vendors;
- Analytics or advertising providers, where allowed by law.
2. How We Use Your Information
We use the information we collect for purposes including:
- To provide, maintain, and improve the Site and our services;
- To respond to your questions, appointment requests, and other inquiries;
- To schedule, manage, and confirm appointments;
- To communicate with you about your care, our services, or Site updates;
- To comply with legal and regulatory requirements, including healthcare and privacy laws;
- To protect the security and integrity of our systems and prevent fraud or abuse;
- To analyze how visitors use the Site so we can improve user experience;
- For any other purpose described to you at the time of collection or with your consent.
3. Cookies and Similar Technologies
We may use cookies and similar technologies to remember your preferences, understand how you use the Site, and improve our services. You can usually control cookies through your browser settings, but disabling cookies may affect the functionality of the Site.
4. Sharing Your Information
We do not sell your personal information. We may share information in the following circumstances:
- With healthcare providers involved in your care, when necessary and permitted by law;
- With service providers who perform services on our behalf (e.g., IT, hosting, analytics, communications);
- When required by law, regulation, court order, or legal process;
- To protect the rights, property, and safety of Leading Edge, our patients, or the public;
- In connection with a business transfer such as a merger, acquisition, or sale of assets.
5. HIPAA and Protected Health Information (PHI)
If you are a patient of Leading Edge, your Protected Health Information ("PHI") is governed by HIPAA and our HIPAA Notice of Privacy Practices. This Privacy Policy does not replace that notice.
6. Data Security
We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no data transmission or storage system can be guaranteed 100% secure.
7. Your Choices and Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To make a request, please contact us at the email address below.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
9. SMS Messaging
If you opt in to receive SMS appointment reminders, we will send messages related to scheduling and appointment updates. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase. We do not sell or share your mobile number with third parties for marketing purposes.
10. Children's Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Updated" date above.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: leadingedgepc@gmail.com